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Yes, all subdomains of a domain are included.

Yes, with the Advanced Plus and Premium Plans you can create multiple banner configurations for multiple domains.

If your website exceeds your plan’s allocated monthly sessions for 3 consecutive months, you are eligible for a plan upgrade. We will contact you to discuss an upgrade that meets your needs if you are consistently exceeding your monthly session allocation.

To upgrade your plan, reach out to our sales team via sales@usercentrics.com or contact our Support team. If you want to upgrade during your 30-day free trial, you can do this directly in the Usercentrics Admin Interface. More information on upgrading during your trial period.

Once you have signed up for your 30-day free trial you will receive an onboarding email with all the information you need to create your account and start setting up the Usercentrics CMP. You have access to all features available in our Advanced Plan for 30 days. During your trial or after your trial ends, you can upgrade to a paid plan directly within the Usercentrics CMP Admin Interface. This way, you can remain privacy-compliant with relevant regulations without risking fines or losing access to your setup and collected data.

If you have upgraded to a paid plan during the 30-day trial period, you will continue to seamlessly use Usercentrics’ extensive feature set. If you have not upgraded during the 30-day trial, you can still do so during the 30-day grace period that follows the trial. More information on upgrading your plan.

You are billed for your plan on a yearly billing cylce.

We accept payments by credit card, with the details saved on your account.

A session lasts 30 minutes. Each refresh by a user after 30 minutes is counted as a new session.

If you would like to cancel your plan, please reach out to our Support team. They will give you more information about your contract and when cancellation is possible.

Usercentrics Terms and Conditions
Usercentrics Data Processing Agreement

For specific partner pricing, visit our partner portal to view the pricing overview.

Our pricing for App CMP is based on volume of users.

Average of Daily Active Users (ADAU) across all of your apps integrating the Usercentrics App CMP. You can integrate our CMP into unlimited apps at no extra cost. Please provide an ADAU estimate to a sales agent for a quote.

We define a Daily Active Users as a unique user who used an app within a given calendar day.
e.g.

• A user opens your app once today, they count as 1 DAU today.
• A user opens your app 20 times today, they count as 1 DAU today.
• A user opens your app once today and 3 times tomorrow, they count as 1 DAU today and 1 DAU tomorrow.

To upgrade your plan, reach out to our Sales team via sales@usercentrics.com or contact our support team.

Once you have signed up for your 30-day free trial you will receive an onboarding email with all the information you need to create your account and start setting up the Usercentrics CMP. You have access to all features available in our Advanced Plan for 30 days. After your trial ends, you can upgrade to the Premium Plan reaching out our sales team via sales@usercentrics.com, or continue with Advanced Plan.

You are billed for your plan on a yearly billing cylce.

We accept payments by credit card, with the details saved on your account.

If you would like to cancel your plan, please reach out to our support team. They will give you more information about your contract and when cancellation is possible.

Usercentrics Terms and Conditions
Usercentrics Data Processing Agreement

For specific partner pricing, visit our partner portal to view the pricing overview.

When you sign up for Usercentrics Cookiebot CMP, you will automatically be enrolled in our free 14-day trial for one domain. During the trial, you will have access to all premium features of the Usercentrics Cookiebot CMP.

After your 14-day trial ends, your account and setup will remain intact. However, you will not be able to make changes to it or access logs, and the banner will no longer be displayed. This means you will no longer be collecting consent, which may mean your website is no longer compliant with data privacy regulations. To prevent this, login and upgrade to the Premium Plan to continue using the Usercentrics Cookiebot CMP.

You can upgrade to the Premium Plan by clicking on “Upgrade to Premium subscription” in the Usercentrics Cookiebot CMP Admin Interface. You can do this at any time during your 14-day trial or when using the Free Plan to upgrade to the benefits of the Premium features.

Usercentrics Cookiebot CMP Pricing Plans are based on the number of domains you have and the number of subpages within each domain. It includes four options:

• Lite Plan for websites with fewer than 50 subpages
• Small Plan for websites with fewer than 350 subpages
• Medium Plan for websites with fewer than 3,500 subpages
• Large Plan for websites with more than 3,500 subpages

With the Usercentrics Cookiebot CMP Premium Plan, you will be able to:

• Fully customize every visual aspect of the cookie banner to align it with your brand design and the requirements of the privacy regulation(s) relevant to you.
• Get access to detailed user consent analytics and reports to help you improve your consent rates and digital marketing campaigns.
• Geotarget with your banner display so that users see the legally required consent banner based on their location and language preferences.
• Enjoy premium email customer and technical support

You can upgrade from the Free Plan to Premium Plan at any time. The size of your Premium Plan will be determined by the number of domains and pages on your site and will be upgraded if the scanner identifies:

• fewer than 50 subpages with Free Plan – upgrade to Premium Lite, after completing a 14-day trial
• more than 50 subpages with Free Plan – upgrade to Premium Small, after completing a 14-day trial
• more than 350 subpages with Premium Small – upgrade to Premium Medium
• more than 3,500 subpages with Premium Medium – upgrade to Premium Large

If your website has more pages than you pay for, your plan will be automatically upgraded to the correct pricing plan, without any interruption to your subscription or your website compliance.

You can cancel your account via your “My account” page.

Upgrades and cancellations will take effect immediately. However, in case of cancellation, the final invoice will include the full length of the monthly subscription period.

Yes, with the Usercentrics Cookiebot CMP Premium Plan, you can have multiple domains in the same Usercentrics Cookiebot CMP account. You can even organize domains into domain groups that share the same banner configuration and legal framework. You can then choose to enable Cross-Domain Consent Sharing to enable your visitors to consent for multiple domains at once and not be asked to submit consent for all of the domains separately.

Yes, Usercentrics Cookiebot Consent Management Platform (CMP) treats domains and subdomains separately. This is because we need to scan each domain/subdomain. Therefore, you need a subscription for each of your domains and each of your subdomains.

– example.com, it.example.com and uk.example.com are treated as 3 different domains.

– example.com/en, example.com/it and example.com/da are treated as 1 domain.

– Please note that example.com and www.example.com should be treated as 1 domain. Adding both example.com and www.example.com will result in a billing for both domains.

The Usercentrics Cookiebot CMP pricing structure is based on the number of pages your website has because that affects resource usage. Every month our scanner crawls your website to identify new cookies and trackers. As part of that our scanner will detect the number of pages your website has at that moment. The monthly subscription price will be calculated based on the highest page count recorded during the website scan history.

Scanning a larger number of pages requires more resources. The fewer the resources required to scan a domain, the lower the cost to us and subsequently to you.

We are able to offer a Free Plan for the same reason, since a single domain with no more than 50 pages requires few resources.

Usercentrics Cookiebot CMP is designed to be easy to use for the average user and not require a lot of technical expertise. It can be implemented on your website in 3 steps after you’ve created an account.

1. Add your website to the Cookiebot CMP Admin
2. Customize your cookie banner settings or select from our predefined options
3. Add the cookie banner script into your website’s code by following the easy instructions on the “Your scripts” tab

To help, we’ve prepared this Getting Started guide with detailed explanations of the setup.

You can also watch this short YouTube tutorial on how to implement Usercentrics Cookiebot cookie consent solution.

Start your free 14-day trial. Add your domain and implement your banner on your website. At the end of the trial, if your website has fewer than 50 subpages and you don’t use any premium features, you can continue to use Usercentrics Cookiebot CMP with our Free Plan.

We don’t have any contracts and there are no long-term commitments. You can cancel your subscription at any time and we do not have any hidden fees.

We accept PayPal and all major international credit cards, including Visa, Mastercard, Maestro, JCB, Discover, American Express*, and the Danish credit card Dankort.

*For more details on American Express, read this article.

Local VAT will be charged to customers located in the EU, except companies with a valid VAT number (“reverse charge”). The exception does not apply to Danish companies. Customers outside the EU will not be charged VAT.

The VAT number is considered valid when it is correctly registered and verified in the Usercentrics Cookiebot CMP Account Information.

Visit our Usercentrics Cookiebot CMP support center, which is available 24/7. You can also contact our global Support team, who will be happy to assist you.